I'm
Toast!
By
Dave Barry
Recently
The Washington Post printed an article explaining how the
appliance manufacturers plan to drive consumers insane.
Of
course they don't SAY they want to drive us insane. What they SAY
they want to do is have us live in homes where "all appliances
are ont the Internet, sharing information" and appliances will
be "smarter than most of their owners." For example, the
article states, you would have a home where the dishwasher "can
be turned on from the office," the refrigerator "knows
when it's out of milk," and the bathroom scale "transmits
your weight to the gym."
I
frankly wonder whether the appliances manufacturers, with all due
respect, have been smoking crack. I mean, did they ever stop to
ask themsleves WHY a consumer, after loading a dishwasher, would
go to the office to start it? Would there be some kind of career
benefit?
YOUR BOSS: "What are you doing?"
YOU (tapping computer keyboard): "I'm starting my dishwasher!
YOUR BOSS: "That's the kind of productivity we need around
here!"
YOU: "Now I'm flushing the upstairs toilet!"
Listen,
appliance manufacturers: we don't NEED a dishwasher that we can
communicate with from afar. If you want to improve our dishwashers,
give us one that senses when people leave dirty dishes on the kitchen
bench and shouts, "Put those dishes in the diswasher right
now or I'll leak your shoes!"
Likewise,
we don't need a refrigerator that knows when it's out of milk. We
already have a foolproof system for determining if we're out of
milk: we ask our wives. What we could use is a refrigerator that
refuses to let us open its door when it senses that we are about
to consume our fourth pudding snack in two hours.
As
for a scale that transmits our weight to the gym: are they MAD?
We don't want our weight transmitted to our own EYEBALLS! What if
the gym transmitted our weight to all these other appliances on
the Internet? What if, God forbid, our refridgerator found out our
weight? We'd never get the door open again!
But
here is what really concerns me about these new "smart"
appliances: even if we like the features, we won't be able to use
them. We can't use the appliances features we have NOW. I have a
feature-packed telephone with 43 buttons, at least 20 of which I
am afraid to touch. My phone probably can communicate with the dead,
but I don't know how to operate it, just as I don't know how to
operate my television set, which has features requiring THREE remote
controls. One control (44 buttons) came with the television; a second
(39 buttons) came with the VCR; the third (37 buttons) was brought
here by the TV man, who apparently felt that I did nothave enough
buttons.
So
when I want to watch television, I'm confronted with a total of
120 buttons, identified by such helpful labels as PIP, MTS, DBS
and JUMP. There are three buttons labelled POWER, but thre are times
especially if my son and his friends, who are not afraid of the
features have changed the settings - when I cannot figure out how
to turn the television on. I stand there, holding three remote controls,
pressing buttons at random, until eventually I give up and go turn
on the dishwasher. It has been literally, years since I have successfully
recorded a television programme. That is how "smart" my
appliances have beome.
And
now the appliance manufacturers want to give us MORE features. Do
you know what this means? It means that some night you'll open your
"smart" refrigerator, looking for beer, and you'll hear
a cheerful recorded voice - the same woman who informs you that
Your Call Is Important when you phone a business that does not wish
to speak with you personally - telling you, "Your celert is
limp." You will not know how your refrigerator knows about
this, and what is worse, you will not know hwo else your refrigerator
is telling about it.
But
if you want to make the refrigerator stop, you'll have to decipher
an owner's manual written by nuclear physicists. ("To Monitoring
feature, enter the COmmand mode and then select the Edit function,
then select Change Vegetable Defaults, then assume that Train A
leaves Chicago travelling westbound at 70 kilometers per hour, while
Train B . . .")
Is
this the kind of future you want, customers? Do you want appliances
that are smarter than you? Of course not.
Your
household appliances should be DUMBER than you, just like your furniture,
your pets and your politicians. So I am urgind you to let the appliance
industry know that when it comes to "smart" appliances,
your vote NO.
You
need to act quickly. Because while you're reading this, your microwave
oven is voting YES.
-END
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